SMS Terms & Conditions

Last updated: March 2026

Program Name

Superior Heating & Air Service Notifications

How to Opt In

You may opt in to receive SMS messages from Superior Heating & Air through the following methods:

  • Website forms: When submitting a service request or booking form on our website, you can check the SMS consent checkbox to opt in.
  • Verbal consent: When speaking with our team by phone or in person, you may provide verbal consent. Our system will send a one-time confirmation SMS, and you must reply YES to complete enrollment.

Example from our service request form:

This checkbox is not pre-checked. You must actively check the box and submit the form to opt in.

Consent to receive text messages is not required to receive service from Superior Heating & Air.

Message Types

By opting in, you consent to receive text messages including:

  • Appointment confirmations and reminders
  • Technician en-route notifications with estimated arrival times
  • Post-visit summaries with links to invoices and quotes
  • Invoice and payment reminders
  • Parts order and arrival updates
  • Account verification codes
  • General service updates

Message Frequency

Message frequency varies based on your service activity. You can typically expect 1–5 messages per month, though frequency may increase around scheduled appointments or active service orders.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

Opt Out

Text STOP to any message to opt out and stop receiving text messages at any time.

After opting out, you will receive a one-time confirmation message. You will not receive any further messages unless you re-enroll.

Opting out of text messages will not affect the delivery of our HVAC services. You may continue to receive service-related communications via email or phone. To re-enroll in text messages after opting out, contact us at (850) 396-1772.

Help

Text HELP to any message to receive support contact information.

No Third-Party Sharing

We do not sell, rent, or share your phone number or SMS opt-in information with any third parties for their marketing purposes. Your information is used solely to provide the services described on this page.

Contact Information

For questions about our SMS messaging program, please contact us:

Superior Heating & Air

Phone: (850) 396-1772

Email: info@superiorheatingandair.com

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