Privacy Policy

Introduction

Superior Heating & Air ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Schedule services
• Request quotes
• Sign up for our newsletter
• Contact us via phone or email

This information may include:

• Name
• Email address
• Phone number (including mobile number for SMS communications)
• Address
• Service history

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your service requests
• Send you service-related communications
• Respond to your inquiries
• Improve our website and services
• Send marketing communications (with your consent)

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors and consultants
• Law enforcement when required by law

Mobile/SMS Information

When you provide your mobile phone number, we may use it to send you text messages related to our services, including:

• Appointment confirmations and reminders
• Technician en-route notifications
• Post-visit summaries and service updates
• Invoice and payment notifications
• Parts order status updates
• Account verification codes

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

You may opt out of SMS communications at any time by replying STOP to any message. Opting out of text messages will not affect the delivery of our HVAC services. Message and data rates may apply. For help, reply HELP or contact us at (850) 396-1772.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at: